debt collection agents

CallThru

Cloud Complete

Empower your company with 360-degree phone system coverage.

Comprehensive information within CallThru® 360 delivers instant inbound screen pops containing complete, current debtor information so agents are prepared to connect and collect. Call Recording is a must have and with our virtual office dashboard, agent phone statuses are readily available. When coupled with sophisticated Interactive Voice Recognition technology, CallThru 360 helps you provide superior customer experience with 24x7 voice messaging and agentless payment collection.

The Voice Campaign Manager is available in your choice of a Human Initiated module, or System Initiated module, for accelerated dialing with unquestionable compliance, while maximizing your database contacts. Outbound dialing campaigns are created and backed by a full consent tracking history for each account for the greatest level of compliance and efficiency.

For more in-depth reasons why CallThru is the right solution for you

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Express Consent Tracking

CallThru 360 delivers the dialing compliance tools needed for improved agent performance. Protect your business with full consent tracking and account call history.

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Maximum Call Handling

Intelligent Call Routing and Right-Party Verification tools distribute calls to agents based on predefined attributes for smooth efficient day-to-day operations.

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Easy Payments Anytime

Sophisticated Interactive Voice Response technology & Digital Voice Messaging allow for 24/7 voice messaging & payment collection.

"With more accounts than ever, CallThru keeps us ahead of even our largest competitors."

M. St. John

Debtmaster customer

Ready to take your collection business to the next level?

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