CONTACT LIST
OBSERVED HOLIDAYS FOR 2012
- January 2 (Monday)
- Day after New Year's Day*
- February 20 (Monday)
- President's Day
- May 28 (Monday)
- Memorial Day**
- July 4 (Wednesday)
- Independence Day*
- September 3 (Monday)
- Labor Day**
- November 22 (Thursday)
- Thanksgiving Day*
- November 23 (Friday)
- Day after Thanksgiving**
- December 24 (Monday)
- Day before Christmas**
- December 25 (Tuesday)
- Christmas Day*
- December 31 (Monday)
- Day before New Year's Day*
* No emergency support
** No emergency support, including the weekend
Comtronic Systems LLC
205 N Harris Avenue
Cle Elum, WA 98922
Phone: 509.573.4300
Fax: 509.674.2383
Sales Department
Monday - Friday (7:00 a.m. - 4:00 p.m. PST)
Phone: 800.414.2814
International: 509.573.4300
Email: sales@comtronic.com
Webmaster: matt.wheelock@comtronic.com
TECHNICAL SUPPORT *______________________________________________________
CallThru
Integrated System Support
Nothing
Monday - Friday (7:00 a.m. - 4:00 p.m. PST)
Mon - Fri - Emergency (6 - 7 a.m. & 4 - 6 p.m PST)
Saturday - Emergency (6:00 a.m. - 3:00 p.m. PST)***
Sunday - Emergency (9:00 a.m. - 3:00 p.m. PST)***
* Support is closed for Tech Support Meetings every Wednesday 3:00 p.m. - 4:00 p.m. PST
** Standard Support is closed from 12:00 p.m. - 1:00 p.m. Mon - Fri PST
*** Weekend Emergency support only available on non-holiday weekends
Phone: 800.388.5245
International: 509.573.4302
Email: support@comtronic.com
Debtmaster
Standard Edition Support
Nothing
Monday - Friday (7:00 a.m. - 4:00 p.m. PST)**
Professional Edition Support
Nothing
Monday - Friday (7:00 a.m. - 4:00 p.m. PST)
Saturday - Emergency (9:00 a.m. - 3:00 p.m. PST)***
Enterprise Edition Support
Nothing
Monday - Friday (7:00 a.m. - 4:00 p.m. PST)
Mon - Fri - Emergency (6 - 7 a.m. & 4 - 6 p.m PST)
Saturday - Emergency (6:00 a.m. - 3:00 p.m. PST)***
Sunday - Emergency (9:00 a.m. - 3:00 p.m. PST)***