CALLTHRU®
ALL-IN-ONE TELEPHONE SYSTEM
WE MANAGE THE CALLS SO YOUR STAFF KEEPS TALKING
CallThru minimizes agent downtime and lets them focus on your number one priority: recovering unpaid debt.
Power Dialing delivers an unbroken stream of calls to each agent's desktop. Inbound and outbound calls are blended for greater productivity and answered or dialed with a quick mouse click.
Automated Call Distribution (ACD) coupled to Caller ID provides agents with instant screen pops along with inbound calls. The simultaneous presentation of calls and account histories lets agents get right to work without the time-wasting delays that are unavoidable in loose or nonintegrated systems.
ADVANTAGES OF ALL-IN-ONE DESIGN
CallThru is so effective because it combines the capabilities of multiple call center tools into a single, highly integrated system. The only thing it leaves out is the high cost of buying third-party services!
Want to broadcast to everyone in your database? CallThru digital broadcasting lets you send life-like messages using the industry's most natural-sounding, text-to-speech voices.
Want to be available to receive payments 24/7? CallThru includes Interactive Voice Response (IVR) that allows debtors to pay or set up promise dates, any time using a touch-tone phone. Calls routed during office hours instantly display on the assigned agent's desktop with all relevant account information.
Want to grow your client base? CallThru metrics demonstrate your ability to work more accounts, more intensely and prove it.
CallThru® Demonstration
To see firsthand how CallThru and Debtmaster can multiply your collections, call today and set up a live demonstration.
Sales Department
(7:00 a.m. - 4:00 p.m. Mon - Fri PST)
Phone: 800.414.2814
International: 509.573.4300
Contact Us Online
EMBRACE THE POWER
OF FULLY INTEGRATED TECHNOLOGY
Integrated Telephony
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MAXIMUM CALL HANDLING:
Intelligent Call Routing schedules a constant stream of calls for agents while Right-Party Verification ensures that debtors are matched with the right agent every time.
EASY PAYMENTS ANYTIME:
Sophisticated Interactive Voice Response technology & Digital Voice Broadcasting allow for 24/7 voice messaging & payment collection.
COMPREHENSIVE INFORMATION:
Debtmaster with CallThru delivers instant screen pops containing complete debtor information so agents are prepared to connect & collect.
SECURITY & COMPLIANCE:
Debtmaster with CallThru makes it easy to store recorded calls for compliance monitoring with FDCPA & State guidelines. Data encryption & agent monitoring tools promote security & productivity from any location.
FULLY INTEGRATED SOFTWARE:
CallThru integrates with your Debtmaster database for quick installation, seamless operation & rapid data access.
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