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Comtronic Systems Software Return Policy

Read Our Software Purchase & Return Policy

Software/Product

Items purchased from Comtronic, paid in full prior to shipment, and returned within 30 days from the date of purchase with the original receipt or invoice, are eligible for refund*. No refunds are allowed after 30 days from the date of purchase. Items must be in new condition, including the original box, packaging, manuals and accessories. We recommend insuring all return shipments.

Shipping, travel, training and installation costs are not refundable and will be deducted from the amount of the refund*.

Customers wishing to return an item must call Comtronic Sales Department within the 30-day return period to receive a return authorization number.

Support/Services

Comtronic Systems will refund* any unused services fee within a 30 day period from date of purchase. Customers requesting a refund of unused services must present that request in writing to theĀ Sales Department.

* All refunded amounts that were originally charged to a credit card will only be refunded to the same card account.

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Contact Comtronic Systems today to learn more about our products and services.

address
Address

110 E 2nd St
Cle Elum, WA 98922

telefon
Phone

US: 800.414.2814
International: 509.573.4300
Monday - Friday
(7am - 11am, 12pm - 4pm PST)

email
Email

Sales: sales@comtronic.com
Technical support: support@comtronic.com
24x7 Online support

* Support is closed for Tech Support Meetings every Wednesday, 2pm - 3pm PST

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